FAQ

Reliable Shipping Solutions Worldwide

Find quick answers to your shipping questions and get the information you need with ease.

What types of shipping services do you offer?

We provide comprehensive local and international shipping options tailored to your needs.

How long does international shipping usually take?

Delivery times vary by destination but typically range from 5 to 15 business days.

Can I track my shipment online?

Yes, our platform allows you to monitor your package status in real time.

What are the shipping rates based on?

Rates depend on package size, weight, destination, and delivery speed.

Do you offer support for customs clearance?

Absolutely, we assist with all customs documentation to ensure smooth delivery.

Are there any restrictions on what I can ship?

Yes, certain hazardous or prohibited items cannot be shipped; please check our guidelines.

Reliable Shipping Solutions

Explore our comprehensive shipping options crafted to meet both local and international demands with excellence.

Local Freight

Efficiently transporting your goods across Rwanda with prompt and secure delivery.

International Shipping

Customized global shipping services ensuring seamless import and export experiences.

Express Courier

Fast and dependable courier services for urgent shipments worldwide.

Trusted Shipping Solutions for Every Destination

Discover our verified certifications, robust safety protocols, and esteemed industry awards that guarantee dependable service.

ISO 9001 Quality Management Certified

Our ISO 9001 certification ensures consistent quality and customer satisfaction in every shipment we handle.

Secure Cargo Handling

We implement advanced security measures to protect your goods throughout the shipping process.

Global Logistics Partner Award

Recognized internationally for excellence in logistics, reflecting our commitment to top-tier service.